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FAQs

FAQs

Q: Why is there an expiry date on my chocolates?

The best before dates on your bonbon box are for the shortest shelf life items, which are the ganache bonbons. Some other items will have a much longer best before date.

All cōchu chocolate ganache bonbons contain fresh cream and butter and are best consumed within 10 days. Although they’ll still be safe to eat for a couple of weeks after that, the taste and texture will change over time. The sooner you enjoy them, the better.

The caramels also contain fresh cream and butter, yet their shelf life is much longer.  Caramel ganache is best enjoyed within 3 weeks and all other caramels are best enjoyed within 2 months. Mendiants and orange peel will be good for 5 or 6 months if you can wait that long!

Q: How should I store my chocolates?

Chocolate is best enjoyed and stored at room temperature (15 to 20°C is ideal, but can be stored up to 23°C). Avoid direct sunlight, heat and humidity.

Q: Can I put my chocolate in the refrigerator?

To retain both taste and texture, refrigerating our handmade chocolates is not recommended as chocolate easily absorbs aromas and is quickly damaged from humidity. However, if you need to refrigerate them, it’s best to keep them in a tightly sealed container.  If it’s not sealed properly, the chocolate will start to taste like whatever is in your refrigerator! When removing chocolate from the refrigerator, always bring it back to room temperature before opening the seal, otherwise condensation will build on the surface of the chocolate causing bloom (crystallized white spots on the chocolate surface).

Q: Where is your chocolate from?

We use a variety of chocolate at cōchu, all of which is high quality couverture chocolate. Part of the fun of being a chocolatier is getting to source interesting, unique and delicious chocolate from around the world and pairing them with ingredients in different applications. The chocolates we currently use come from Valrhona, Lindt, Amano, Belcolade and Cacao Barry.

Q: What is couverture chocolate?

Couverture chocolate is high end chocolate with a minimum cocoa butter content of 32%. 

Q: What is the shelf life of the items?

Shelf life of cōchu chocolate varies by product and is labeled on every item. Since the bonbons use fresh cream and butter they have the shortest shelf life and are best eaten within a week of purchase.

Q: Are any of the items gluten free?

None of our items are certified gluten-free although we do feel confident calling a number of them gluten-friendly. See the gluten-friendly tab for more details. 

Q: Does cōchu cater events?

Yes, we do! Please contact us at info@cochu.ca for more information or to discuss options further. Due to high demand, we won’t be able to accommodate all requests, so the longer the notice, the better!

Q: Do you sell customizable or corporate gifts?

Yes, we do! Send us a note to info@cochu.ca for more information or to discuss available options. Again, due to high demand, you may want to order early to make sure you get what you’re looking for.

Q: What nuts do you have in your kitchen?

We currently use pistachios, hazelnuts and peanuts in the kitchen. Although we take great care in keeping nuts, finished nut products and items used in the production of products containing nuts separate from the non-nut items, we are unable to guarantee our non-nut products are in fact 100% nut-free.

Q: Where do I find you on social media?

You can follow us on Instagram, Facebook and Twitter @cochuchocolate and #cochuchocolate.

 

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